Privacy Policy
This policy explains how Lemieux Technologies LLC (“Lemieux Technologies,” “we,” “us”) collects, uses and protects information when you visit lemieuxtech.net, contact us, or receive text messages from us.
Information we collect
Information you give us: your name, organization, email address, phone number, and the contents of messages you send through our contact form, by email, or by phone.
Information collected automatically: standard web server logs such as IP address, browser type and pages visited, used to operate and secure the site.
How we use information
To respond to inquiries, provide quotes and deliver IT services; to schedule and confirm service appointments; to send support ticket updates and service or outage alerts; to bill for services; and to maintain the security of our site and systems.
SMS / text messaging
If you opt in to text messages, we use your mobile number only to send the messages you agreed to receive: support ticket updates, appointment reminders, and service or outage alerts. You can opt out at any time by replying STOP. Reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with the service providers (such as our SMS platform) that we use to deliver messages on our behalf.
How we share information
We do not sell or rent personal information. We share information only with service providers that help us operate our business (for example, email, SMS delivery, ticketing and billing systems) under confidentiality obligations; with hardware and software vendors when needed to fulfill an order you place; or when required by law.
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own purposes.
Data retention & security
We keep personal information only as long as needed for the purposes above or as required by law, and protect it with administrative, technical and physical safeguards appropriate to its sensitivity.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us. You may unsubscribe from texts by replying STOP, and from emails using the link in any message or by contacting us.
Children’s privacy
Our site and SMS program are not directed to children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy from time to time. Changes take effect when posted on this page with a new effective date.
Contact
Questions about this policy: Lemieux Technologies LLC, 850-323-1861, info@lemieuxtech.net, P.O. Box 366, Apalachicola, FL 32329.